Level 3 Certificate in Advice and Guidance (RQF)

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What Will You Learn?

  • Demonstrate effective communication skills to establish rapport with clients, facilitating a productive and supportive advisory relationship.
  • Apply strategies to empower clients in making informed use of the advice and guidance service, helping them to achieve their goals and improve their experience.
  • Evaluate personal contributions to the advice and guidance service, identifying areas for growth and adhering to professional standards in support roles.
  • Understand and adhere to relevant legislation and procedures within the guidance sector to ensure compliance, maintain ethical standards, and provide accurate information materials.

Course Content

Establish communication with clients

Support clients to make use of the advice and guidance service

Review own contribution to the service

Understand the importance of legislation and procedures

Provide and maintain information materials for use in the service

Develop interactions with advice and guidance clients

Identify and promote the contribution of Careers Education Guidance (CEG) within the organisation

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