Level 4 Diploma in Advice and Guidance (RQF)

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What Will You Learn?

  • Explain and apply relevant legislation and procedures within the advice and guidance sector to maintain compliance, safeguard client interests, and ensure ethical practices.
  • Build effective client interactions by applying communication and support strategies that empower clients to navigate and make the most of the advice and guidance service.
  • Manage a personal caseload effectively by balancing client needs, evaluating service contributions, and collaborating within networks to enhance support.
  • Design and maintain information resources for client use, leveraging research skills and providing assistance to other practitioners to improve the overall quality of service.

Course Content

Understand the importance of legislation and procedures

Develop interactions with advice and guidance clients

How to manage personal caseload

Evaluate and develop your service contribution

Operate within networks

Support clients to make use of the advice and guidance service

Provide and maintain information materials for use in the service

Provide support for other practitioners

Undertake research for the service and its clients

Design information materials for service use

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